We're here for you after the sale is done

As an independent company we have the freedom to stand alone, not just to offer you the best automobile but also the best price on a variety of services. Service price and selection are at the core of Marquis Auto.

Where do I pick up the car from?
Can you deliver? Is it free?
Where can I service my car?
Who to make check to every month?
Are all cars advertised new?
What does "loyalty" mean?
Can I purchase additional miles?
Who do I call if there's a problem with the car?
What does $0 down mean?
What is a bank fee?
What is a one pay lease?
What is "BlueTec"?
Can you recommend an insurance company?
Can you recommend a body shop?
What does my credit have to be to get a lease?
What if I don't like my car can I return it?
Do you accept trade-ins?
If I refer my friends, is there a referral program available?
Can I include all fees in to the payment?
How do I know my information is secure?
Are all fees from all dealers the same?
Can I transfer my old plates?
Can you help me get out of my lease?
Do you charge a fee for your services?
How can you offer these leases for so cheap?
Do you also sell cars?
Do you offer other cars than what is listed on your website?
What if I find a cheaper price advertised on the internet, will you match or beat it?
How long does it take to complete a transaction?
How often should I do an oil change?



Where do I pick up the car from?
You may pick up your car at our office located at:
2444 Coney Island Avenue
Brooklyn, NY 11223

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Can you deliver? Is it free?
 We do offer free delivery service within a limit of 100 miles from our location.

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Where can I service my car?
 You car can be serviced at any local authorized service center from the manufacturer.

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Who to make check to every month?
 Your monthly payments of your lease are made to the bank that is financing the lease. In most cases each car manufacturer has their own financial services, so in those cases the payment will be made to them.

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Are all cars advertised new?
 Yes, we only sell and lease new vehicles unless otherwise stated.

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What does "loyalty" mean?
 In some cases car manufacturer's give incentives for their existing customer to return to them. When we note that a price advertised requires "loyalty", this means that you should currently be a customer of the respective car manufacturer in order to qualify for that incentive and price.

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Can I purchase additional miles?
 Yes, please speak with a client services representative at 718-880-3000 for further assistance with this.

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Who do I call if there's a problem with the car?
 Each car we sell or lease comes with a standard manufacturer's warranty. If you are with the limitations of the warranty you should contact your local authorized service center. If you are outside the limitations of your warranty please contact us for a referral to a certified mechanic or body shop.

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What does "$0 Down" mean?
 "$0 Down" signifies that there is a $0 capital cost reduction. This does not necessarily mean that there will be $0 due at signing.

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 What is a bank fee?
 A bank fee is charged by the respective bank offering the lease. To give a better understanding this is understood to be an application fee. This fee can not be waived however it can be capped into your monthly payments.

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 What is a "One Pay Lease"?
 A "One Pay Lease" is when a manufacturer offers a special rate where in order to qualify for that rate you must pre-pay the entire lease upfront.

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 What is "BlueTec"?
 "BlueTec" is what Mercedes calls their Diesel engine vehicles.

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 Can you recommend an insurance company?
 Yes, please speak with a client services representative at 718-880-3000 for further assistance with this.

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 Can you recommend a body shop?
 Yes, please speak with a client services representative at 718-880-3000 for further assistance with this.

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 What does my credit have to be to get a lease?
 There is no specific guideline for credit approval. Generally you should have a credit score over 600. Bankruptcies, tax liens, late payments, missed payments and child support are some of the things that may affect you from being approved.

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 What if I don't like my car can I return it?
 No. Once paperwork is signed and the car is delivered or picked up there is no way to return the vehicle.

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 Do you accept trade-ins?
 Yes, please speak with a client services representative at 718-880-3000 for further assistance with this.

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 If I refer my friends, is there a referral program available?
Yes, please speak with a client services representative at 718-880-3000 for further assistance with this.
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 Can I include all fees in to the payment?
 Yes. You may request a "Sign & Drive" deal. Obviously this will increase your monthly payments however you will not have to pay any money out of pocket.

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 How do I know my information is secure?
 Marquis Autos has been in business since 1995. Since inception we have established a respectable reputation and we plan to keep it. All of your information is stored on a secure server that is protected with the latest technologies and firewalls.

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 Are all fees from all dealers the same?
 No. Different dealers have different fees. This will all depend on the make and model you are looking for. Please speak with a client services representative at 718-880-3000 for further assistance with this.

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Can I transfer my old plates?
 Yes. Simply request a plate transfer from the representative you are dealing with.

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 Can you help me get out of my lease?
 We can offer you assistance in finding someone to assume your lease when allowable by the bank financing your lease for a nominal fee. Please speak with a client services representative at 718-880-3000 for further assistance with this.

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 Do you charge a fee for your services?
 No. Our fee is already included in our low prices. There is no additional fee to use our services.

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 How can you offer these leases for so cheap?
 Since our inception in 1995 we have grown to do a large volume of sales. From our large volume of sales we are able to use it as leverage to get special wholesale pricing on vehicles. We simply pass those savings to you.

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 Do you also sell cars?
 Yes. Please speak with a client services representative at 718-880-3000 for further assistance with this.

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 Do you offer other cars than what is listed on your website?
Yes. We are able to obtain any make or model you are looking for. Please speak with a client services representative at 718-880-3000 for further assistance with this.

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 What if I find a cheaper price advertised on the internet, will you match or beat it?
 Yes. We will always be able to offer you the lowest possible pricing on any make and model.

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How long does it take to complete a transaction?
 This all depends on the circumstances. Generally anywhere from 1-10 days.

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 How often should I do an oil change?
 This all depends on the make and model you have. Please speak with a client services representative at 718-880-3000 for further assistance with this.

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